Orders leave the counter in the order they arrive. If a parcel shows up damaged or faulty, write to me- each one gets its own answer.
Away from the counter, September 27 through October 20: the Shoppe stays open and every order is welcome. Parcels leave in the order they arrived, starting October 21, and the 72 hour promise below picks back up from that day. Readings return October 21 as well.
I fulfill orders in the order they come in, aiming to ship every one within 72 hours. During high-volume runs- around holidays, new releases, when the work stacks- shipping can take up to three weeks. Parcels move by UPS and / or USPS.
US shipping starts at $9 for the first item and adds $4 for each additional item, capped at $22. Digital goods and readings carry no shipping. Orders over $125 take up to $19 off the shipping. The Alien Head ships free, within the US only.
I ship internationally to Canada ($30), Mexico ($36), and the British Isles- the UK, Ireland, the Isle of Man, Jersey, and Guernsey ($45 each). Shipping outside these regions is by arrangement- email talktillietome@gmail.com before ordering and I will arrange the route. I ship to most of the world; a small number of regions I have to decline, and I will let you know when we talk.
Inner Table subscribers get priority shipping in the order that subscribers place their orders, ahead of non-subscribers if there is competition.
Inner Table subscribers also get free shipping on every third item ordered together.
I always strive for customers to be deeply delighted, within reason.
Returns come with one firm rule- only faulty or damaged items are accepted. If something arrives broken or wrong, send word within 24 hours of delivery to hellointermediaryarts@gmail.com with proof of the damage or fault. Outside that window, solutions are case-by-case- every case is unique, and I address the rare return requests individually.